Front Desk Agent - Holiday Inn Express-Opelika

Front Desk · Opelika, Alabama
Department Front Desk
Employment Type Part-Time
Minimum Experience Entry-level

Holiday Inn Express & Suites is actively seeking service-oriented, part-time front desk agents to join our work family at our Opelika hotel! 


As a Front Desk Agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. Work tasks include (but are not limited to):


  • Protecting guest privacy and safety when within the reasonable control of the position to do so
  • Making, editing, confirming, and editing guest reservations 
  • Communications with guests and associates
  • Telephone and computer operations
  • Report gathering and interpretation 
  • Maintenance of public areas 
  • Cash handling 
  • Key Issuance
  • Deposits 
  • Other duties as assigned 


What we need from you:


We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays, and are authorized to work in the United States.  Prior hotel front desk experience is preferred but not required.  This job may require you to:


  • Operate IHG brand management software
  • Read and record assignments
  • Carry or lift items weighing up to 50 pounds
  • Push and/or pull heavy cleaning carts
  • Frequently stand and walk around the property
  • Frequently bend, stoop, and kneel


What we offer:


We offer our work family competitive pay, paid time off, holiday pay, and IHG Hotels discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career! 

Does this sound like a job for you?  If so, apply TODAY!


Holiday Inn Express & Suites is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We participate in the eVerify program. Holiday Inn Express & Suites - Opelika has complied with all regulations during the COVID-19 pandemic in ensuring a safe environment for our employees and guests.

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  • Location
    Opelika, Alabama
  • Department
    Front Desk
  • Employment Type
  • Minimum Experience